privacy-policy

At Zuper, we respect every individual's right to privacy. Our relationship with you and your customers is our most valuable asset and the foundation of our reputation.

This Privacy Policy explains how we collect, use, and protect personal information when you install or use our Shopify app, Zuper. Please read this carefully to understand our practices regarding your data and your rights.

Who We Are

Amwhiz Media Pvt Ltd
99, Old Mahabalipuram Road, Phase-1, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096
 Email: hello@amwhiz.com

Zuper is a Shopify app designed for inventory management. The app allows merchants to view and edit product details, track inventory, view orders, and access customer information as necessary to manage their store efficiently.

Information We Collect

When you install or use Zuper, we may collect the following information:

Store Information

• Store name, URL, and domain
  
  

• Store owner’s name and email
  
  

• Store country, currency, and Shopify plan
  
  

• Installed apps, themes, and app usage logs
  
  

Product & Order Information

• Product titles, SKUs, prices, and descriptions
  
  

• Inventory quantities and stock levels
  
  

• Order details including products ordered, order totals, and fulfillment status
  
  

Customer Information

When accessing detailed product or inventory views, Zuper may display customer information including:

• Customer name
  
  

• Email address
  
  

• Phone number
  
  

• Shipping and billing addresses
  
  

We only access customer information to provide the features you authorize. We do not sell or share customer data for marketing purposes.

Technical & Usage Information

• Log data (IP address, browser type, device info)
  
  

• App interactions and feature usage logs
  
  

• Performance data for troubleshooting and app improvements
  
  

Why We Collect This Information

We collect this information to:

• Enable Zuper’s core functionality (viewing and editing products, inventory, and orders)
  
  

• Provide detailed views of customer and order information as needed for inventory and order management
  
  

• Offer support and respond to queries efficiently
  
  

• Improve app performance, security, and user experience
  
  

We may use anonymized or aggregated data for analytics to enhance our services.

Cookies and Tracking

Zuper may use cookies or similar technologies to:

• Authenticate sessions securely
  
  

• Track app usage and feature interactions
  
  

• Improve app performance
  
  

Strictly necessary cookies are placed without consent. Optional cookies will always request your consent before use.

Data Retention

We retain store and customer information only as long as it is necessary to provide the app’s services.

• If you uninstall Zuper, all associated store and customer data will be deleted from our systems within 30 days.
  
  

• You may contact hello@amwhiz.com to request earlier deletion of your data.
  
  

Data Sharing and Disclosure

We only share information in these cases:

• With Shopify: For app integration and compliance with Shopify Partner Terms
  
  

• With Service Providers: Who help us operate or support the app (under strict confidentiality agreements)
  
  

• For Legal Compliance: When required by law, court order, or government request
  
  

We never sell or rent your store or customer information.

Your Rights

Depending on your jurisdiction, you may:

• Request access to the data we hold about you
  
  

• Request correction or deletion of your data
  
  

• Withdraw app permissions or uninstall the app
  
  

• Request data portability in a machine-readable format
  
  

To exercise your rights, contact hello@amwhiz.com.

Data Security

We implement industry-standard security practices to safeguard your information:

• Encrypted data transmissions (HTTPS/TLS)
  
  

• Restricted access to production data
  
  

• Regular monitoring and vulnerability assessments
  
  

While we take all precautions, no system is 100% secure.

Children’s Privacy

Zuper is not directed toward children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately at hello@amwhiz.com for deletion.

Third-Party Services

Zuper may use third-party tools for hosting, analytics, or support. All providers comply with data protection standards. Refer to their respective privacy policies for details.

Your Right to Complain

If you have concerns about how we handle your data, contact us first at hello@amwhiz.com.
 You may also contact your local data protection authority if necessary.

Updates to This Privacy Policy

We may update this Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of Zuper indicates acceptance of the revised Policy.

Email: hello@amwhiz.com
99, Old Mahabalipuram Road, Phase-1, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096

Shopify Compliance Note:

This Privacy Policy is compliant with the Shopify App Store Requirements and Partner Terms. Zuper only accesses store and customer data necessary to provide the app’s functionality.