Zuper Back InStock enables you to notify customers when out-of-stock products become available again. This comprehensive guide covers setup, configuration, and best practices for managing inventory notifications on your Shopify store. Implement these features to reduce cart abandonment, increase conversions, and maintain customer engagement through real-time stock alerts.
Customize Widget
Follow these steps to configure the appearance and placement of your Back In Stock widget:
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Access Widget Settings
Navigate to the app dashboard and either:- Click the Settings icon in the header menu, or
- Select the Customize Widgets quick-action button.
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Navigate to Widget Editor
You will be directed to the widget editing interface, where you can configure the button placement on product pages.
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Expand Button Configuration
Click to expand the Back In Stock Button section to access customization options.
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Adjust Button Properties
Modify values such as button text, color, size, and positioning to align with your store's branding.
Note: All changes are previewed in real-time. Remember to save your configuration before exiting.
Customize Form
Configure the subscription form that customers interact with when requesting stock alerts:
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Access Popup Configuration
Click the popup menu icon to open the form configuration panel.
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Edit Header and Footer Content
Customize the form's header title, descriptive text, and footer messaging to match your brand voice.
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Configure the Subscribe Button
Select the Subscribe Button option from the dropdown menu to edit its label, style, and behavior.
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Manage Form Fields
Click Field Settings to customize existing form fields or add new ones dynamically.
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Add New Fields
Select Add Field to introduce additional input options to your form.
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Select Field Type
Choose from available field types (e.g., text input, dropdown, checkbox). For example, add a text field to collect customer names or preferences.
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Arrange Field Order
Use drag-and-drop functionality to reorder fields for optimal user experience.
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Customize Field Properties
Click on any field to edit its label, placeholder text, validation rules, and required status.
Best Practice: Limit form fields to essential information to maximize conversion rates.
Submit Form To Add Subscribers
Customer Submission Process
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Customer Interaction
When a product is out of stock, customers encounter the Back In Stock widget on the product page.
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Form Completion
Customers submit their contact information via the notification form.
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Confirmation
Upon successful submission, customers receive an on-screen confirmation and/or email acknowledgment.
Merchant Management Process
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View Requests
Submitted requests appear in the Requests page under the Products tab within the app dashboard.
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Review Subscriber Data
Select a product to view:- Total number of subscription requests
- Subscriber contact details
- Options to Send Notification or mark as Restocked
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Restock & Notify
When inventory is replenished:- Update the product status to Restocked, or
- Manually trigger notifications by selecting Send All
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Notification Delivery
Subscribers automatically receive a restock alert via their preferred contact method.
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Customer Experience
The notification includes a direct link to the product page, enabling seamless purchase completion.
Tip: Enable inventory syncing to automate restock detection and reduce manual oversight.
AutoSend Messages
Enable automated notifications to streamline customer communication:
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Access Automation Settings
Navigate to Settings > Notification Preferences. -
Enable AutoSend
Toggle the AutoSend Messages feature to activate automatic dispatch of restock alerts when product inventory exceeds zero.
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Configure Timing (Optional)
Specify delay intervals or batch-sending preferences to control notification frequency.
Recommendation: Test AutoSend functionality with a staging product before enabling site-wide.
Low Stock Alert
Proactively manage inventory thresholds with low-stock notifications:
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Define Threshold Values
Go to Settings > General Settings and set the minimum stock value that triggers a low stock alert.
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Receive Alerts
When product inventory falls below the defined threshold, you will receive a low stock alert notification.
Pro Tip: Set conservative threshold values for high-demand products to ensure timely reordering.