Zuper Back In Stock - Documentation

Zuper Back InStock enables you to notify customers when out-of-stock products become available again. This comprehensive guide covers setup, configuration, and best practices for managing inventory notifications on your Shopify store. Implement these features to reduce cart abandonment, increase conversions, and maintain customer engagement through real-time stock alerts.


Customize Widget


Follow these steps to configure the appearance and placement of your Back In Stock widget:

  1. Access Widget Settings
    Navigate to the app dashboard and either:
    • Click the Settings icon in the header menu, or
    • Select the Customize Widgets quick-action button.
    Widget settings access Quick action button
  2. Navigate to Widget Editor
    You will be directed to the widget editing interface, where you can configure the button placement on product pages. Widget editing page
  3. Expand Button Configuration
    Click to expand the Back In Stock Button section to access customization options. Expand button settings
  4. Adjust Button Properties
    Modify values such as button text, color, size, and positioning to align with your store's branding. Button customization options
Note: All changes are previewed in real-time. Remember to save your configuration before exiting.

Customize Form


Configure the subscription form that customers interact with when requesting stock alerts:

  1. Access Popup Configuration
    Click the popup menu icon to open the form configuration panel.popup-form-customize-1 
  2. Edit Header and Footer Content
    Customize the form's header title, descriptive text, and footer messaging to match your brand voice.popup-form-customize-2__1popup-form-customize-2__1 
  3. Configure the Subscribe Button
    Select the Subscribe Button option from the dropdown menu to edit its label, style, and behavior. popup-form-customize-3
  4. Manage Form Fields
    Click Field Settings to customize existing form fields or add new ones dynamically. popup-form-customize-3
  5. Add New Fields
    Select Add Field to introduce additional input options to your form. popup-form-customize-5
  6. Select Field Type
    Choose from available field types (e.g., text input, dropdown, checkbox). For example, add a text field to collect customer names or preferences. popup-form-customize-6
  7. Arrange Field Order
    Use drag-and-drop functionality to reorder fields for optimal user experience. popup-form-customize-7
  8. Customize Field Properties
    Click on any field to edit its label, placeholder text, validation rules, and required status. popup-form-customize-8
Best Practice: Limit form fields to essential information to maximize conversion rates.

Submit Form To Add Subscribers


Customer Submission Process

  1. Customer Interaction
    When a product is out of stock, customers encounter the Back In Stock widget on the product page. subscriber-form-1
  2. Form Completion
    Customers submit their contact information via the notification form. subscriber-form-2
  3. Confirmation
    Upon successful submission, customers receive an on-screen confirmation and/or email acknowledgment. subscriber-form-3

Merchant Management Process

  1. View Requests
    Submitted requests appear in the Requests page under the Products tab within the app dashboard. subscriber-form-4
  2. Review Subscriber Data
    Select a product to view:
    • Total number of subscription requests
    • Subscriber contact details
    • Options to Send Notification or mark as Restocked
    subscriber-form-5
  3. Restock & Notify
    When inventory is replenished:
    • Update the product status to Restocked, or
    • Manually trigger notifications by selecting Send All
    subscriber-form-6
  4. Notification Delivery
    Subscribers automatically receive a restock alert via their preferred contact method. Notification sentsubscriber-form-7
  5. Customer Experience
    The notification includes a direct link to the product page, enabling seamless purchase completion. subscriber-form-8 subscriber-form-9
Tip: Enable inventory syncing to automate restock detection and reduce manual oversight.

AutoSend Messages


Enable automated notifications to streamline customer communication:

  1. Access Automation Settings
    Navigate to Settings > Notification Preferences.
  2. Enable AutoSend
    Toggle the AutoSend Messages feature to activate automatic dispatch of restock alerts when product inventory exceeds zero. autosend-msg-1
  3. Configure Timing (Optional)
    Specify delay intervals or batch-sending preferences to control notification frequency.
Recommendation: Test AutoSend functionality with a staging product before enabling site-wide.

Low Stock Alert


Proactively manage inventory thresholds with low-stock notifications:

  1. Define Threshold Values
    Go to Settings > General Settings and set the minimum stock value that triggers a low stock alert. low-stock-alert-1
  2. Receive Alerts
    When product inventory falls below the defined threshold, you will receive a low stock alert notification. low-stock-alert-2
Pro Tip: Set conservative threshold values for high-demand products to ensure timely reordering.

Need Assistance? Contact our support team at hello@amwhiz.com or visit our Help Center for additional resources.

Documentation Version 2.1 | Last Updated: March 2026